Terms of service

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TERMS OF SERVICE

Effective Date: May 21, 2026 Last Updated: May 21, 2026

1. ACCEPTANCE OF TERMS

By accessing or using the website afemme.ca (the "Site") and purchasing products from Afemme.ca ("we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or place any orders.

2. ELIGIBILITY

You must be at least 18 years of age to use this Site and make purchases. By using the Site, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into a binding agreement.

3. PRODUCTS AND AVAILABILITY

  • We reserve the right to limit the sale of products to any person, geographic region, or jurisdiction at our sole discretion.
  • Product descriptions, images, and pricing are subject to change at any time without notice.
  • We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
  • We reserve the right to discontinue any product at any time.

4. PRICING AND PAYMENT

  • All prices are displayed in CAD (Canadian Dollars) and are subject to change without notice.
  • We reserve the right to refuse or cancel any order if a product is listed at an incorrect price due to a typographical error or system error.
  • Payment must be made in full at the time of purchase. We accept all major credit cards and payment methods available at checkout.
  • You represent and warrant that your payment information is accurate and that you are authorized to use the payment method provided.

5. ORDER PROCESSING AND CONFIRMATION

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
  • An order confirmation email does not constitute acceptance of your order. Acceptance occurs when your order is shipped.
  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity, and will issue a full refund in such cases.

6. SHIPPING AND DELIVERY

  • Estimated delivery times are provided as a guideline only and are not guaranteed.
  • We are not responsible for delays caused by shipping carriers, customs, weather, or any other circumstances beyond our control.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier.
  • We are not liable for lost, stolen, or damaged packages once they have been handed to the carrier. Any claims must be filed directly with the carrier.

7. RETURNS AND REFUNDS

All sales are final. Once an order has been shipped, we do not accept returns, exchanges, or issue refunds. Please refer to our full [Return & Refund Policy] for complete details before placing your order.

8. INTELLECTUAL PROPERTY

All content on this Site — including but not limited to text, graphics, logos, images, product descriptions, and software — is the property of Afemme and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. USER CONDUCT

By using this Site, you agree not to:

  • Use the Site for any unlawful or fraudulent purpose
  • Attempt to gain unauthorized access to any part of the Site or its related systems
  • Transmit any harmful, offensive, or disruptive content
  • Use automated tools (bots, scrapers, etc.) to access or collect data from the Site
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

We reserve the right to terminate access to the Site for any user who violates these conditions.

10. DISCLAIMER OF WARRANTIES

The Site and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Afemme shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising out of or related to your use of the Site or purchase of products, even if we have been advised of the possibility of such damages. Our total liability to you shall not exceed the amount paid for the specific order giving rise to the claim.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Afemme and its owners, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of the Site, violation of these Terms, or infringement of any third-party rights.

13. THIRD-PARTY LINKS

Our Site may contain links to third-party websites for your convenience. We have no control over the content or practices of those sites and accept no responsibility for them. Accessing third-party links is at your own risk.

14. PRIVACY

Your use of this Site is also governed by our [Privacy Policy], which is incorporated into these Terms by reference. By using the Site, you consent to the data practices described in our Privacy Policy.

15. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the courts located in Ontario, Canada, and you consent to personal jurisdiction in such courts.

16. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

17. SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

18. ENTIRE AGREEMENT

These Terms, together with our Return & Refund Policy and Privacy Policy, constitute the entire agreement between you and Afemme regarding your use of the Site and supersede all prior agreements and understandings.

19. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Afemme 📧 Email: art@afemme.ca 🌐 Website: afemme.ca